Employment Opportunities

Sales Associate Position: Part/Full Time
Groskopf’s Fine Luggage & Gifts
1200 East Paris
Grand Rapids, MI 49546

ABOUT US:
William Groskopf, founder of Groskopf's Fine Luggage and Gifts, in 1881 began his business in Grand Rapids Michigan as a manufacturer of sample cases and trunks for the business traveler.

Today, Jeff and John, the 4th generation of the Groskopf family, carry on that tradition of bringing you the finest collection of travel essentials for today's modern traveler.

Groskopf's has been servicing the West Michigan traveler for over 120 years. Our reputation is well known in the area for having a unique selection of luggage, business cases, personal leather goods, travel accessories, globes, jewel boxes, games, and many other "one of kind" items.

We are proud to say that Groskopf’s is a local, family owned, specialty retail store with over 130 years of business in Grand Rapids, MI!

POSITION:

  • Sales associate to work at the East Paris location with possible shifts at the Downtown location
  • To be our customer's "travel advocate"
  • To provide a welcoming and friendly environment to shop in
  • Provide helpful information about gifts to luggage, to adaptor plugs, to security and more
  • Have thorough knowledge of the travel industry to answer any travel related questions a customer may have regarding an upcoming trip
  • Work as a team with fellow associates in a respectful and professional manner
  • Follow thru with sale completion or special order
  • Answer phones in professional manner, and greet all customers with a warm "welcome"
  • Build customer data base and relationships
  • Take in repairs and write special orders when needed
  • Responsible for merchandising and research
  • Overall, give the customer the shopping experience they expect and deserve...exceptional customer service

PAY:
Based on experience. Possible incentives can be earned based on motivation

REQUIREMENTS:

  • High school or equivalent
  • Strong communication skills
  • Retail or sales experience preferred, but willing to train
  • Ability to stand for long periods of time if necessary
  • Flexible schedule to work days, evenings, or weekends. Will work with school schedules

TO APPLY:
Please email resume to Groskopfs2lisa@aol.com or visit either store location to submit your resume.

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